CPD Media – Terms and Conditions

​

1. Definitions

1.1 “CPD Media”, “we”, “our” or “us” refers to CPD Media.

1.2 “Client”, “you” or “your” refers to any individual, company or organisation engaging CPD Media to provide services.

1.3 “Services” means any marketing, website, SEO, branding, advertising, consultancy, photography, videography, social media management, software development, hosting or other digital services supplied by CPD Media.

​

2. Acceptance

2.1 By accepting a quotation, proposal, invoice, making payment, instructing CPD Media to commence work or continuing to use our services, you agree to be bound by these Terms and Conditions.

2.2 These Terms and Conditions form the entire agreement between CPD Media and the Client unless otherwise agreed in writing.

​

3. Quotations

3.1 Quotations remain valid for 30 days unless otherwise stated.

3.2 Any work requested outside the agreed quotation or proposal shall be chargeable.

3.3 Additional work requested after commencement may be quoted separately.

​

4. Payments & Invoices

4.1 All invoices must be paid in full by the due date shown on the invoice.

4.2 Payment shall be made using the payment method specified on the invoice.

4.3 Time for payment is of the essence.

4.4 Failure to make payment may result in the immediate suspension of services without notice.

4.5 Interest may be charged on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4.6 The Client shall be responsible for any reasonable legal costs, debt recovery costs or collection fees incurred in recovering unpaid invoices.

4.7 Suspension of services due to non-payment shall not remove the Client’s obligation to pay outstanding invoices.

​

5. Monthly Services

5.1 Monthly services include, but are not limited to:

• Social Media Management

• Search Engine Optimisation (SEO)

• Website Maintenance

• Website Hosting

• Website Development

• Digital Marketing

• Consultancy

• PPC Management

• Branding

• Business Support

5.2 Monthly fees are payable in advance unless otherwise agreed.

​

6. Termination

6.1 Either party may terminate a monthly agreement by providing a minimum of 30 clear calendar days’ written notice.

6.2 Notice must be provided by email or letter.

6.3 Notice shall only commence from the date written notice is received by CPD Media.

6.4 The Client remains liable for all fees falling due during the notice period.

​

Example

If an invoice is issued on 10 January 2026 and the Client provides written notice on 25 January 2026, the 30-day notice period expires on 24 February 2026.

As the monthly invoice due on 10 February 2026 falls within the notice period, that invoice remains payable in full.

The agreement would then end on 24 February 2026, with no further monthly invoices becoming due after the expiry of the notice period unless additional work has been instructed.

6.5 The Client may continue to receive services during the notice period unless otherwise agreed.

6.6 Outstanding invoices remain payable regardless of whether the Client continues to use the services.

6.7 Termination shall not affect any accrued rights or obligations.

​

7. Suspension of Services

7.1 CPD Media reserves the right to suspend any service where payment remains outstanding.

7.2 Suspension may include:

• Website Hosting

• Website Maintenance

• SEO

• Social Media

• Advertising Campaigns

• Email Hosting

• Technical Support

• Consultancy

• Development Work

7.3 Suspension shall not waive the Client’s liability to pay outstanding invoices.

​

8. Website Services

8.1 Website design shall be completed in accordance with the agreed quotation.

8.2 Completion dates are estimates only.

8.3 Delays caused by the Client automatically extend delivery dates.

8.4 Websites hosted by CPD Media remain under CPD Media’s hosting and management until:

• all invoices have been paid;

• the termination period has expired; and

• any agreed transfer fee has been paid.

8.5 Website source files, staging environments, development copies and server infrastructure remain the property of CPD Media until all outstanding balances have been settled.

8.6 Website transfers will normally be completed within 30 days following settlement of all outstanding invoices and expiry of the notice period.

​

9. Website Hosting

9.1 Hosting includes reasonable server maintenance.

9.2 Whilst every effort is made to maintain uptime, CPD Media cannot guarantee uninterrupted hosting.

9.3 Scheduled maintenance may occasionally require temporary downtime.

​

10. Marketing Services

10.1 CPD Media shall exercise reasonable care and skill.

10.2 No guarantee is made regarding:

• Google rankings

• Sales

• Leads

• Revenue

• Social media growth

• Website traffic

• Advertising performance

10.3 Marketing results depend upon numerous factors beyond CPD Media’s control.

​

11. Advertising

11.1 Advertising budgets remain the responsibility of the Client unless otherwise agreed.

11.2 Management fees are separate from advertising spend.

​

12. Third-Party Platforms

12.1 CPD Media accepts no responsibility for interruptions, policy changes, suspensions or algorithm updates imposed by third-party providers including (but not limited to):

• Google

• Meta

• Facebook

• Instagram

• LinkedIn

• TikTok

• Microsoft

• Wix

• WordPress

• Shopify

​

13. Client Responsibilities

13.1 The Client shall provide all information, approvals, passwords and materials reasonably required.

13.2 Delays in providing information may delay completion dates.

13.3 CPD Media accepts no responsibility for delays caused by the Client.

​

14. Intellectual Property

14.1 All concepts, strategies, source files, coding, graphics, documents, written content and working files remain the intellectual property of CPD Media until all invoices have been paid.

14.2 Ownership of final deliverables transfers only upon receipt of full payment unless otherwise agreed in writing.

14.3 CPD Media reserves the right to display completed work within its portfolio and marketing materials.

 

​

15. Confidentiality

15.1 Both parties agree to keep confidential any commercially sensitive information obtained during the course of the agreement.

​

16. Data Protection

16.1 Both parties shall comply with the UK GDPR and Data Protection Act 2018 where applicable.

​

17. Limitation of Liability

17.1 CPD Media shall not be liable for any indirect, consequential or economic loss.

17.2 Total liability shall not exceed the fees paid by the Client during the six months immediately preceding the event giving rise to the claim.

​

18. Indemnity

18.1 The Client warrants that all materials supplied are owned by them or appropriately licensed.

18.2 The Client agrees to indemnify CPD Media against claims arising from materials supplied by the Client.

​

19. Force Majeure

19.1 CPD Media shall not be liable for failure or delay caused by circumstances beyond its reasonable control including but not limited to natural disasters, internet outages, cyber-attacks, supplier failures, industrial action, government action or technical failures.

​

20. Governing Law

20.1 These Terms and Conditions shall be governed by the laws of England and Wales.

20.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute.

​

21. Amendments

21.1 CPD Media reserves the right to amend these Terms and Conditions.

21.2 Updated Terms and Conditions shall apply from the date published or otherwise communicated to the Client.

​

22. Severability

22.1 If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.

​

23. Entire Agreement

23.1 These Terms and Conditions, together with any quotation, proposal or signed agreement, constitute the entire agreement between CPD Media and the Client.

23.2 No verbal statement or representation shall vary these Terms unless confirmed in writing by CPD Media.